Delivery Information
We bring the magic to your doorstep. Here is everything you need to know about how we deliver our personalized gifts across Nepal.
Flexible Delivery Across Nepal
TOTOPASA uses trusted courier options based on your location, order size, and urgency. For pan-Nepal dispatch, we may use Nepal Can Move, Upaya, Pathao Parcel, or Hulagi. Inside Kathmandu Valley, urgent orders may be sent through Yango or InDrive after production is ready.
Door-to-Door Service
The standard convenience. Depending on your address, we coordinate delivery through Nepal Can Move, Upaya, Pathao Parcel, Hulagi, or another suitable courier option.
Courier Branch Collection
If courier-branch pickup is available for your location, we can coordinate a more economical collection option and share the pickup details with you.
Need it urgently?
For customers in the Kathmandu Valley who need their gifts quickly after production is ready, we can arrange express rider delivery via Yango or InDrive.
Prepaid Only
Express orders via bike-hailing services must be prepaid to ensure instant dispatch.
Customer Pays
The delivery cost for these specialized express services is covered by the customer and confirmed before dispatch.
Shipping Policies
No Self-Pickup
TOTOPASA is a purely online-based workshop. We do not have a physical storefront for direct workshop pickup, but courier branch pickup may be arranged where available.
Delivery Timelines
- • Kathmandu Valley: 1-2 Business Days
- • Major Cities: 24 to 48 Hours
- • Remote Areas: 5-7 Business Days
*Timelines start after your digital mockup is approved and production is ready for dispatch.